Business in Continuous Motion

One controlled flow for your international commodity business. Orders, documents, finance and AI, working together.

One platform for your commodity operations

The digital experience of a client portal and the automation of AI agents, combined into one efficient, controlled end-to-end process.

Today

Email is the system

  • Hundreds of emails a day, 20 people in copy on a single order thread.
  • POs arrive as PDF, Word, WhatsApp and phone calls, re-typed by hand.
  • Pro forma: download → print → sign → stamp → scan → email back.
  • No one sees order status without asking someone by email.
  • Price and product errors caught late, after the damage is done.
With Catensia

One controlled flow

  • Every channel converges into one automated intake, reconciled against the ERP.
  • Two human validations built in: commercial, then customer service.
  • One click to approve, one click to e-sign. No printing, no scanning.
  • Every order visible to buyer and supplier.
  • An auditable log of who did what, and when. AI prepares, people decide.
“We are not asking companies to change how they work. We are removing the manual steps from how they already work.”
Why Catensia

Built for the way you already work.

Catensia adapts to your existing processes — it does not ask your teams or your customers to change how they work.

01

Everything in one place

Orders, documents, financial information and communication, centralised on one platform. The order lifecycle runs automated end to end, with human validations built in.

02

Savings under full control

Measurable ROI from year one, with around 40% less operational cost in customer service. End-to-end traceability in one controlled flow: who did what, and when.

03

Customers who stay

A portal your customers genuinely value: full visibility of every order, faster answers and documents always at hand. A better experience that turns into loyalty.

Everything your business needs, on one beat.

Orders & lifecycle

Place, approve and track every order through clear, shared stages — from order placed to paid — with two human validations built in.

Order detail — stage progress bar

Documents & e-signature

Pro formas, bills of lading, invoices and packing lists in one place. Customers review and e-sign pro formas online; nothing gets lost in email.

Document center — order documents

Credit & finance

A live credit position from the ERP at the point of decision — available credit, outstanding and overdue — so commercial terms are never a guess.

Financial position — credit line and aging report

Messages & support

One shared thread per topic — order inquiries, claims, document requests, credit — with the assigned account team, on both sides.

Messages & Support — order inquiry thread

AI & oversight

AI reads, groups and reconciles the manual work, and drafts replies — always proposed, reviewed and logged. Full traceability, built for audit.

AI review — order intake agent checks and recommendation
For buyers & suppliers

The same order, from both ends.

For buyers

Place and track orders, e-sign pro formas, see credit and documents in real time, and reach your account team in one thread.

Buyer — truck loading at the warehouse

For suppliers

Receive and review purchase orders, approve or return them, process, issue pro formas, manage documents and answer customers — all from one inbox.

Supplier — paper reels ready for dispatch
Results

Fewer manual hours. Measurable ROI.

~40%Lower costless operational cost in customer service handling
MinutesNot hoursto complete processes that used to take hours of manual work
1Source of truthfor orders, documents and credit
Year 1Paybackmeasurable return on investment

Bring your business into rhythm.

See Catensia on your own orders. Book a 30-minute walkthrough.